CBC-AirAsia 20% Off

PROMO MECHANICS

1. By joining the Promo, the participants acknowledge that they have read, understood, and unconditionally agree to comply with and abide by these Terms and Conditions including the following:

• Booking Period: until October 13, 2024.​
• Travel Period: October 21, 2024 to May 31, 2025.​
• 20% OFF on All Seats All Flights ​

Terms and Conditions

1. The Flight Booking service is available to the general public and all transactions on the Platform are completed, handled, processed and collected by us in Malaysia.​
   
2. Please note that all prices for Flights on the Platform are for your Flight Booking only and are for the requested Flights and for the number of people indicated, unless indicated otherwise. The prices are displayed per person. You agree and acknowledge that the fare imposed by the Airline and the prices for Flights offered by us on the Platform may vary. The final price for the Flights are as displayed in our payment page on the Platform and should you proceed to make payment for the Flight Booking, you agree and accept that such amount is payable by you.​
   
3. Once payment is confirmed, you make an offer to book the Flights subject to these Terms and Conditions (“Booking Request”). You acknowledge that the “Flight Payment Successful” email received after the submission of your Booking Request does not indicate a confirmed booking, and only indicates that your Booking Request has been received by us for processing, which may take between 3 to 24 hours for booking confirmation. Should the booking be unsuccessful, refund will be issued as follows:- 1) Credit Card – up to 24 hours 2) Online Banking – generally between 7 to 14 days, however, the refund processing time can vary from one merchant bank to another.​
   
4. For credit card payment that requires confirmation, AirAsia and its representatives reserve the right to request the following:
   • If the passenger is the cardholder, relevant physical credit card and official photo identification are required at the airport check-in counter before departure;​
   • If the passenger is not the cardholder, the cardholder is required to present the relevant physical credit card and official photo identification at the airport check-in counter before departure.​
   • The passenger will be notified of this requirement prior to departure. If the credit card payment verification is unsuccessful, the passenger is given the option to pay for the said ticket using another credit card, debit card or cash. Otherwise, the flight ticket is deemed cancelled by the passenger.​
   • It shall remain the passenger’s responsibility to reserve enough time for the verification process and provide alternative payment methods in case of unsuccessful verification. AirAsia and its representatives shall not be responsible for any direct or indirect loss arising from the credit card payment verification procedures.​
5. You agree to check the details of your purchase in the email and to inform us immediately if any of the details contained therein are incorrect.​
6. We shall use reasonable endeavours to issue your Ticket within the time frame we set out in the “Flight Payment Successful” email. If your flight ticket is not issued within this time frame, please contact our customer service.​
7. When your Flight Booking is confirmed, you will receive a “Flight Booking Confirmed” email from us or our Travel Suppliers which will also include your travel itinerary.​
8. Purchase of ancillary goods and services would be subject to the terms of carriage of each respective Airline.​
9. Kindly refer to the respective Airline for important flight information on the Airlines’ official website including but not limited to:​
   • check-in and boarding times;​
   • seat selection;​
   • baggage allowances and restrictions; and​
   • possibility of booking an infant/child tickets online​
10. For avoidance of doubt, once the booking is confirmed, you may be charged a fee or a penalty for any subsequent changes such as name or date change. Except otherwise specified by the respective country law, certain flight tickets are classified as non-refundable/non-transferable.​
11. Please ensure that the contact details in the confirmed booking are correct and up-to-date for the purpose of communication. We shall not be responsible for your failure to provide correct contact details in the confirmed booking. As we only provide a booking service, we will not be informed of any changes you make to a confirmed booking directly with the Airline.​
12. It is your responsibility to ensure that all travel and entry requirements are fulfilled for the destination and/or transit (if applicable) countries. We will not be liable for your failure related to travel and entry requirements including but not limited to invalid passport or visa that results in deportation, alternate flight arrangement and any cost associated to such failure on your part. Please click here to check on your travel and entry requirements.​
13. Once you check-in, you will be subjected to the terms of carriage of the Airline. Please visit the Airline’s official website for a copy of the terms of carriage.​
14. We only provide you the platform to enable you to book a flight, whereby the flights are operated and fulfilled by the respective Airline. Hence, we are not in the position of issuing invoices on behalf of the Airline for tax recovery purposes.
15. You agree and acknowledge that you may also be communicated directly by our Travel Suppliers for flight disruption notifications.
16. It is your responsibility to ensure that all travel and entry requirements are fulfilled for the destination and/or transit (if applicable) countries. We will not be liable for your failure related to travel and entry requirements including but not limited to invalid passport or visa that results in deportation, alternate flight arrangement and any cost associated to such failure on your part. Please click here to check on your travel and entry requirements.
17. Once you check-in, you will be subjected to the terms of carriage of the Airline. Please visit the Airline’s official website for a copy of the terms of carriage.​
18. We only provide you the platform to enable you to book a flight, whereby the flights are operated and fulfilled by the respective Airline. Hence, we are not in the position of issuing invoices on behalf of the Airline for tax recovery purposes.​
19. You agree and acknowledge that you may also be communicated directly by our Travel Suppliers for flight disruption notifications.​

Per DTI CAB Approval No.: 2230-10-02 Series of 2024.​


For concerns, call Chinabank’s Customer Service 24/7 Hotline at +632 888-55-888. Chinabank is regulated by the Bangko Sentral ng Pilipinas (BSP) with e-mail address [email protected]. BSP Online Buddy (BOB) may be accessed via BSP Webchat (http://www.bsp.gov.ph/), SMS (021582277 for Globe subscribers only), and Facebook (https://www.facebook.com/BangkoSentralngPilipinas/).